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Terms of Use

Last updated: October 28, 2026

These Terms of Use ("Terms") cover your access to and use of the CorralData platform, website, apps, APIs and related services (the "Service"), provided by Corral Data, Inc. ("CorralData," "we," "us"). "You" means the individual person using the Service. "Customer" means the organization that has a Services Order Form with CorralData, or that invited you to use the Service. By selecting "I Agree" or using the Service, you agree to these Terms for your own access. Accepting these Terms does not re-accept or replace the Customer's Order Form or SaaS Services Agreement. If you don't agree, don't use the Service.

1. Who these Terms cover

These Terms apply to everyone who uses the Service, including Customer administrators, users invited by a Customer, and anyone visiting our website. They set the basic rules for using the platform.

2. Your organization's agreement comes first

If your organization has a Services Order Form with Corral Data, Inc., that Order Form and the SaaS Services Agreement at corraldata.com/saas (including any Business Associate Agreement) control fees, service levels, term, liability, and all subscription matters. These Terms govern your individual access to and use of the platform and website and do not replace that Agreement.

If these Terms conflict with your organization's Order Form, SaaS Services Agreement, Business Associate Agreement or Data Processing Agreement, those documents control.

3. Accounts and acceptable use

Your account. Each login is for one person. Keep your credentials secure, don't share your account, and tell us right away at support@corraldata.com if you think someone has used your account without permission. You are responsible for activity under your login.

License. As long as you follow these Terms and any applicable organization agreement is in good standing, we give you a limited, non-exclusive, non-transferable, revocable right to use the Service for your organization's internal business purposes (or, if you have no organization agreement, for lawful personal or business use of the website and Service as we make them available).

You agree not to:

  • Resell, sublicense, share or otherwise give anyone outside your organization access to the Service without our written consent.
  • Reverse engineer, decompile, disassemble or try to get at the source code, underlying structure or algorithms of the Service.
  • Copy, modify or make derivative works of the Service, except as the Service itself allows.
  • Use the Service, or anything you learn from it, to build, support or run a competing product or service, or for competitive analysis of the Service.
  • Let a competitor of CorralData, or anyone working for one, access the Service or receive information about how it works.
  • Capture, record or publish screenshots or documentation of how the platform works for competitive purposes or for publication outside your organization without our written permission. Using reports and dashboards built from your own data in your normal business is fine.
  • Access the Service with bots, crawlers, scrapers or scripts unless we have authorized it in writing or the Service supports it (for example, our published APIs).
  • Upload or transmit anything that is unlawful, infringing, harmful or deceptive, or that you don't have the right to share.
  • Remove proprietary notices, interfere with the Service's security, or use it in violation of U.S. export laws.
  • Misrepresent who you are, who you work for, or why you're using the Service.

Monitoring and suspension. We may monitor use of the Service to keep it secure and to enforce these Terms. We may suspend or restrict access that we reasonably believe breaks these Terms, puts the Service, other customers or third parties at risk, or is unlawful. For Customers with an Order Form, ending the subscription itself is handled under that Order Form and the SaaS Services Agreement.

4. Customer Data, Aggregated Insights and privacy

Your data is yours. The Customer owns the data, content and materials it submits to the Service ("Customer Data").

How we use Customer Data. Where your organization is a Customer under a Services Order Form, CorralData’s use of Customer Data—including to provide and improve the Services and to create Aggregated Insights by combining de-identified Customer Data with data from other customers—is as set out in that Order Form and the SaaS Services Agreement. Aggregated Insights never identify Customer, its locations or staff, or any individual. These Terms do not expand or change those rights.

Website visitors and other access not under an Order Form. We may collect and use anonymized or aggregated information about how the Service and website are used, to run, secure and improve them. Our Privacy Policy covers any personal information.

Privacy. Our Privacy Policy at corraldata.com/privacy/ explains how we collect, use and disclose personal information, and it is part of these Terms.

BAA and DPA. If your organization has signed a Business Associate Agreement or Data Processing Agreement with us, that agreement governs the data it covers.

Feedback. If you send us suggestions or feedback, we may use them to improve the Service without owing you anything.

5. Intellectual property

CorralData owns the Service and all related software, methodologies, algorithms, workflows, documentation, improvements and intellectual property, as well as Aggregated Insights. Apart from the limited right to use the Service in Section 3, these Terms give you no rights in our intellectual property. Customer Data stays the Customer's, as described in Section 4.

6. Confidentiality

Non-public information about how the Service works is CorralData's confidential information. That includes features, performance, our data modeling engine, attribution logic, pipeline architecture, and our semantic modeling and data transformation methods. Use it only to use the Service, protect it with reasonable care, and don't disclose it or use it to build or improve a competing product. This doesn't cover information that is public, that you already had, or that you received lawfully from someone else. Your organization's agreement may set out more detailed confidentiality terms, and those control.

7. Disclaimer of warranties

This section applies only to access and use governed by these Terms alone. Warranties for Customers with an Order Form are set by their Order Form and SaaS Services Agreement. For access under these Terms alone, the Service and website are provided "AS IS" and "AS AVAILABLE." To the fullest extent permitted by law, CorralData disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement, and does not warrant that the Service will be uninterrupted or error-free.

8. Limitation of liability

If your organization has a Services Order Form, CorralData's liability is as stated in that Order Form and the SaaS Services Agreement. These Terms don't add to it or reduce it.

For access under these Terms alone (for example, website visitors), CorralData is not liable, to the fullest extent permitted by law, for any indirect, incidental, special, consequential or exemplary damages, or for lost profits, lost data or business interruption. CorralData's total liability for claims arising from access under these Terms alone is limited to one hundred U.S. dollars (US $100). This dollar cap does not apply to Customers whose liability is governed by an Order Form and the SaaS Services Agreement.

9. Governing law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-laws rules. Disputes will be heard in the state or federal courts in New York County, New York. In any action to enforce these Terms, the prevailing party may recover its reasonable costs and attorneys' fees. Because misuse of the Service can cause harm that money alone can't fix, CorralData may seek injunctive relief.

10. Changes to these Terms

We may update these Terms from time to time. We'll post the new version with an updated date and, for material changes, notify you by email or in the Service. If you keep using the Service after an update takes effect, you accept the updated Terms. Changes to these Terms never change your organization's signed Order Form or SaaS Services Agreement.

11. Contact

Questions about these Terms: support@corraldata.com. Legal notices: legal@corraldata.com.

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