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See how AMP scaled profitability and enhanced patient care
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Featured case study
4Ever Young is a national antiaging and wellness franchise with 75 centers across 18 states, each offering injectable, skin and wellness service lines under one brand. The network grew to 70 locations by the spring of 2025 and has kept expanding since. Corporate runs every center on a single Zenoti instance and a GoHighLevel CRM sub-account, but reporting still lives in exported spreadsheets and Looker Studio pages that never quite add up. 4Ever Young's leadership team came to CorralData with one question: how do you give 75 franchise owners a trustworthy view of their own business, and give corporate the same view of all of them, from the same numbers?
GoHighLevel
MedvelleKey metrics
Challenge
4Ever Young's setup was straightforward on paper: the CRM ran on GoHighLevel, Zenoti had just rolled out to the centers as the operating system, and the digital media agencies sent reports that got pasted into a spreadsheet. A few Looker Studio dashboards existed, but they never quite got the team to actionable data.
The harder problem was the audience. A franchise owner does not want a data warehouse. They want to know how their center is doing, what it should be doing, and whether the marketing they are paying for is working. Corporate needed the opposite: a way to spot which centers were drifting on utilization, rebooking or lead response without asking each owner to run a report.
Whatever 4Ever Young rolled out had to work for both groups and earn the trust of 75 owners who would reasonably question the numbers. That meant:
Solution
Within two weeks of signing, CorralData had connected their sources and completed historical syncs back to October 2023. The onboarding team then walked leadership through six initial reporting areas: Enterprise and Franchise System Health, Marketing Performance and Acquisition, Profitability and First Appointment Economics, Appointment Rebooking, Guest Retention and LTV, and Employee Performance. Each came with a companion dashboard and Metric Guide documenting its data sources and the definitions behind its core metrics.
Over the next several months, 4Ever Young and CorralData refined those definitions to match how the franchise runs its business. Leadership reviewed the Metric Guide line by line, and CorralData rebuilt the underlying logic wherever standard definitions didn't match how 4Ever Young actually counts memberships, measures retention, and attributes leads.
Zenoti data also spans several regional organizations. CorralData combines those regions into one network view and standardizes center names so each location is represented consistently across reports.
The Enterprise and Franchise System Health Data App gives corporate a view across locations of revenue, appointments serviced, provider utilization, CRM leads and new guest acquisition, with filters for center and date range. Leadership can answer a network question without requesting a separate report.
The Marketing Performance and Acquisition Data App connects GoHighLevel lead data with Zenoti booking outcomes for each center. Corporate can review cost per lead, cost per booked appointment and speed to lead alongside Google and Meta spend across the network. That makes it possible to see which centers' marketing is performing well, rather than relying on a network average.
Each center has its own set of boards: a Franchisee Ops Dashboard with network benchmarks, a Morning Huddle view of the day's schedule, a Fill the Schedule view of open slots next week, and a Franchisee Marketing Dashboard.
Row Level Security limits users to the centers they are mapped to. A location manager sees their center's data, while corporate can maintain one set of dashboards instead of 75 manually edited copies. The goal for the franchisee view was straightforward: put the numbers an owner needs to run their center in one place.
Before reporting went to owners, 4Ever Young insisted on a data dictionary. CorralData maintains it as a living document and updates it as definitions change. When a franchisee asks how rebooking rate or speed to lead is calculated, they can get the same explanation corporate uses.
Corporate leadership can ask questions of the data in plain English through AskCorral, CorralData's AI agent. One early request was to identify every member who had frozen, cancelled or been suspended within a selected date range so the team could follow up. Leadership also asked AskCorral to explain the SQL behind a widget before that widget went to owners.
AskCorral answers follow the same Row Level Security rules as the boards. Access is being opened to franchise users in stages as the rollout progresses.
Scheduled Instant Insights emails send weekly performance snapshots to the people who need them. As the rollout continues, the same approach will deliver each center's numbers to its owner in a format designed to make the next steps clear for busy owners.
Results
4Ever Young has grown to 75 centers across 18 states, all reporting from the same warehouse instead of exported spreadsheets and disconnected Looker Studio pages.
Appointments serviced across the network in Q2 2026 were up 33% over Q2 2025. Revenue grew year over year, with Q1 outpacing the year before it, membership revenue climbed as retention improved, and paid acquisition cost on Meta came down over the trailing twelve months.
Every franchise location got platform access in August, ahead of a network-wide go-live in September. Once that finishes, every owner will read their business from the same data corporate sees, not a filtered down version.
CorralData connects EMR and POS systems, CRM and lead-tracking tools, ad platforms, accounting systems, payroll and HR systems, and inventory platforms, more than 600 data sources in total. Everything flows into one HIPAA-compliant data warehouse that refreshes automatically.
A new location's data is mapped to the network's established metric definitions and dashboard structure from day one, so it plugs into the same reporting a location manager and corporate already use, rather than triggering a separate reporting build.
There is no fixed list. If the data exists in a location's EMR, POS, or accounting system, CorralData can track it, trend it, and help a team optimize for it. Common examples include revenue per center, provider utilization rate, rebooking rate, net new memberships, cost per booked appointment, and speed to lead. Any metric tied to a connected data source can be added.
AskCorral is CorralData's AI agent. Teams can ask business questions in plain English and AskCorral answers and provides recommendations based on their connected data. For example, someone might ask which centers are lagging on rebooking rate or lead response time this month, and AskCorral can flag where outreach would help most. Conversations with AskCorral reveal where a team needs to intervene, opportunities to capture, and actions to take. Beyond answering questions, AskCorral can build and modify dashboards and widgets, so teams never have to wait for someone to build new reports.
CorralData works with each customer to establish shared definitions for its core metrics, instead of recalculating them differently for every location or report. Those definitions live in a governed Data Dictionary backed by verified datasets, so a number reviewed locally matches what's reviewed at the corporate level. When a new location joins, its data maps to those existing definitions rather than introducing a new version of every metric.
Keep reading
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